Search results for " Dynamic capability"

Design management capability and product innovation in SMEs

2013

[Purpose]: The aim of this paper is to present design management as a dynamic capability and to analyze its mediating role between organizational learning capability and product innovation performance in small and medium enterprises (SMEs). [Design/methodology/approach]: Structural equation modeling is used to test the research hypotheses based on data from the Italian and Spanish ceramic tile industries. The data are derived from the responses of 182 companies (50 percent of the target population) to a questionnaire addressed to Product Development Managers and Human Resource Managers. [Findings]: The results suggest that organizational learning capability enhances product innovation throu…

Le alleanze strategiche quali percorsi di creazione di valore: un’indagine qualitativa sulle alliance evolution capabilities

2012

Adoption of ubiquitous crm for operational sustainability of the firms: Moderating role of technology turbulence

2021

Ubiquitous CRM (UCRM) enhances customer relationship management. It can sense customer needs and demands, to which firms can respond quickly. Therefore, UCRM helps to improve a firm’s agility. There is a growing interest among researchers and practitioners to understand how the adoption of UCRM impacts the sustainability of firms’ operations, but not many studies have investigated this issue. In this context, the aim of this study is to examine how firms’ absorptive capacity and dynamic capability could impact the adoption of UCRM to influence the operational sustainability of the firms and their performance. The study also investigates the moderating role of technology turbulence on the re…